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John Bascom's Automotive
- Auto Repair
- San Jose, CA
About this business
John's Bascom Automotive is fully family owned and operated, and has been since the very beginning. John Rockafellow started the business in 1972 when he purchased a Chevron gas station, right at the corner of Stokes Street and South Bascom, where there it remains to this day. His son, Mike, worked at his service station on and off during the 80s, to later return in 1992 to work full time. These days John and Mike share responsibility in the day to day operations of the business. Both John and Mike currently hold Smog Licens... read more
Location details
1305 S. Bascom Ave., San Jose, CA, 95128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mike and his crew are top notch! As everything in life has gotten more expensive over the last three years, it's nice to know I'll get great service and reasonable pricing from John's Automotive! I've lived in this neighborhood, Bascom and Whitethorne for almost 30 years and I've been taking cars there for 20 years! Thanks John and Mike! Rick Weingart
I worked with Mike to get my truck taken care of and he was very helpful and friendly. He was timely with his response and I thought the prices were very fair.
Just called and spoke to Mike (John's son) wanted to charge me $180 just to look at the car. Not an honest or nice guy in my opinion.
Worst auto shop iv ever been to by far. Not only did they charge me way to much for the diagnostic, they charged more than a fare price for a new starter. Which is what they diagnosed the problem to be. Aftet I payed them i was reassured multiple times my car would be fine. The very next day it wouldn't start while i was in the middle of my delivery job. I waited 2 days till i took it back. They wanted to charge me again plus i left it at the shop for 4 whole days. When i went to pick it up this time they said it had no prob... read more
Customer service here is non existent The person on the phone is an absolute tool he makes fun of you for not knowing basic things about your car so if you don't know the engine size he's going to make fun of you for not knowing that if he's going to ask you things about your car what's going on with it and then when you try to explain it to him he's basic going to make fun of you for that too I mean there's a million other shops you can go to in the Bay Area You don't have to come over here and get belittled trying to get y... read more
Frequently asked questions about John Bascom's Automotive
How is John Bascom's Automotive rated?
John Bascom's Automotive has a 4.9 star rating with 69 reviews.
When is John Bascom's Automotive open?
John Bascom's Automotive is open now. It will close at 6:00 p.m.