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Hugh's Riverside Automotive
- Jacksonville, FL
About this business
Selecting an auto repair shop is a lot like choosing a doctor or a dentist. The first thing to look for is ability, the necessary knowledge, and the training and skills to meet your needs. Then, most of us look for personal qualities; friendliness, cooperation, courtesy, and respect. Next, it’s important to find someone whose advice you can trust; someone who will take the time to explain what you need and let you make your own decisions. Finally, and perhaps the most important, you look for integrity. You want to do busines... read more
Location details
620 Chelsea Street, Jacksonville, FL, 32204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a military member who moves every few years, it’s always a challenge to find a good auto shop after I move to a new town. Luckily some friends told me about Hugh’s and I am so grateful. I’ve gone to them several times already and each time I’m extremely impressed. They are honest, fair priced, and are great to work with. I highly recommend them!!
I had a good experience here with a very good mechanic. Unfortunately since then, I've called twice to ask questions, and I've gotten rude responses from the person taking calls. She made me feel like a total idiot and wasn't helpful at all. Why would I return when I've called other auto places around town that are way nicer to deal with?
If you choose to take your vehicle anywhere besides Hugh's Riverside Automotive, then you're doing a huge disservice to yourself and your ride. These guys are by far the best at what they do. And you'll get nothing but amazing customer service, the most knowledgeable mechanics and most importantly, you'll get only the absolute truth (no matter how hard it might be to hear).
I needed an estimate for my dodge ram and a diagnoses for the noise. The staff was very freindly, they picked up the phone right away, they offered to drive me home when my truck was in the shop, and offer some beverages. Very nice locals and I will be back!
Had an engine light come on. I checked the dipstick and it was low but I could not get the fill cap on the engine unscrewed. Stopped here on the fly to get assistance. The gentleman in the office could not have been more helpful. Got the oil in and refilled my spare quart and refused any payment I offered. You don’t find people like this any more. I WILL be back for scheduled service when needed. Thanks again! 👍
Frequently asked questions about Hugh's Riverside Automotive
How is Hugh's Riverside Automotive rated?
Hugh's Riverside Automotive has a 4.9 star rating with 103 reviews.
When is Hugh's Riverside Automotive open?
Hugh's Riverside Automotive is closed now. It will open at 7:30 a.m.